Shipping Policy

How We Get Your Order to You

At Lansinohsale.com, we want your shopping experience to be easy from start to finish. Below you will find everything you need to know about how we process and ship your orders.

Processing Your Order

Once you place an order on our website, our team gets to work right away.

All orders are processed within 1 to 3 business days. Business days are Monday through Friday and do not include weekends or holidays.

If you need to make a change to your order, please email us at support@lansinohsale.com as soon as possible. We will do our best to help, but once processing has begun we may not be able to make changes.

Shipping Time

After your order has been processed, it will be handed over to our shipping partner for delivery.

Delivery typically takes 6 to 12 days from the date your order ships.

We know waiting for your essentials can feel long, so we will send you a tracking number as soon as your order is on its way. This way you can follow along and know exactly when your package will arrive.

Tracking Your Order

We want you to feel confident about where your package is at all times.

As soon as your order ships, we will send you an email containing your tracking information. You can use this tracking number to check the status of your delivery anytime.

If you have not received your tracking email within 5 business days of placing your order, please contact us at support@lansinohsale.com and we will look into it for you.

Shipping Carriers

We partner with reliable shipping carriers to ensure your order arrives safely and on time.

Depending on your location and the size of your package, your order may be shipped with USPS, UPS, FedEx, or other trusted local carriers in your region.

Delivery Address

Please make sure your shipping address is correct when you place your order.

We ship to the address you provide at checkout. If you realize you made a mistake, email us immediately at support@lansinohsale.com. We will try to update it for you, but once the order has shipped we cannot change the delivery address.

Lansinohsale.com is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

While most orders arrive on time, sometimes unexpected delays can happen due to weather, customs, or carrier issues.

If your package is running late, please check your tracking information first for updates. If you need assistance, email us at support@lansinohsale.com and we will do everything we can to help locate your package.

For lost packages, please contact us and we will work with the carrier to resolve the issue as quickly as possible.

International Shipping

We are happy to serve customers all around the world. We ship to many countries internationally.

Please note that international orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the price of your order or in our shipping fees.

Customs policies vary widely by country, so we recommend contacting your local customs office for more information about potential charges.

Damaged or Lost in Transit

We take great care in packaging your items to ensure they arrive safely. However, if your order arrives damaged or if items are missing, please contact us right away.

Email us at support@lansinohsale.com within 48 hours of delivery and include:

  • Your order number

  • Photos of any damage

  • A description of the issue

We will work quickly to send you a replacement or resolve the problem.

Questions About Shipping

If you have any other questions about our shipping process, we are here to help.

Just email us at support@lansinohsale.com and a real person will get back to you within 24 hours.